Refund Policy

Last updated: May 2026

1. Our Refund Policy

We want you to be satisfied with Flipable. If you are not completely satisfied with your subscription, you may request a refund within 14 days of your initial purchase.

2. Eligibility

To be eligible for a refund:

• Your request must be within 14 days of your purchase date
• You must not have exceeded 1 catalog creation during this period
• Your catalog must not have been published or embedded

3. How to Request a Refund

To request a refund, contact us at refunds@flipable.co with your account email and reason for the request. We will process your request within 5 business days.

4. Refund Process

Once approved, refunds will be processed to your original payment method. Please allow 5-10 business days for the refund to appear on your statement.

5. Exceptions

We reserve the right to deny refunds in cases where:

• Multiple accounts have been created
• The service has been heavily used
• There is evidence of abuse or fraud

6. Subscription Cancellations

You may cancel your subscription at any time. If you cancel before the end of your billing period, you will retain access until that period ends. We do not provide prorated refunds for unused time.

7. Contact

For refund-related questions, contact us at refunds@flipable.co